Product Owner doesn’t have any experience in Agile methodologies. He used to manage Waterfall projects. He doesn’t want to participate actively in Scrum events like Sprint Planning, Sprint Review and be available for Dev Team during Sprints. What would you do to make sure the Scrum process is being applied?
Here I will use coaching approach. First, I shall speak to Product Owner, one on one to understand his/her concerns. Then I shall try to address his concerns and I shall explain the Scrum Product owner role and responsibilities to him/her. I shall also explain him/her the disadvantages of not participating in the Scrum events such as low trust with the team, team cannot be transparent with him/her and how the overall product development impacts because of that. I shall then ask him/her what you think you should do and how can I help you in achieving that. This way I get trust with him and also create a feeling in him/her that I am there to help him/her to succeed in that role. If still the situation is not improving, I shall reach out to management/leadership to get a new Product Owner in that role.
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