Which approach will be more appropriate for Scrum Master? Top down or bottom up?
Personally, I don’t see great success in either, at least not sustainable success. Instead I think it needs to be “inside-out”, where the organization — top to bottom — all commit to the change. Push (from top-down, bottom-up, or outside-in) all result in resistance and reversion as soon as the pressure from the “push” is released.
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