With what metrics would you assess the value of a user story?
There are quantitative as well as qualitative measurements that may be used to assess the value of a user story or whether the investment is worthwhile. These may include, for example:
• Revenue increases,
• Cost cutting benefits achieved by internal process improvements,
• Increases in customer satisfaction rates (NPS25),
• Increases in signups for new products, or
• Positive customer feedback received by the customer care team.
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