How do you promote an agile mindset across departmental boundaries and throughout an organization and, in pursuit of that, what is your strategy when coaching stakeholders not familiar with IT?
Ans: There are various tactics a Scrum Master can use to engage stakeholders with Scrum, for example:
• Most importantly, a Scrum Master should live and breathe the principles of the Scrum Guide and the Agile Manifesto. They should talk to everyone in the organization involved in building the product, and they should be transparent about what they do.
• Product and engineering teams can produce evidence proving to stakeholders that Scrum is significantly reducing the lead time from idea to product launch.
• Product and engineering teams can demonstrate that Scrum mitigates risk (i.e. the forecast of when new features could be made available), thus contributing to other departments’ successes in planning and execution.
• A Scrum Team can be transparent with respect to their work and proactively engage stakeholders by inviting them to Sprint Reviews and other events where the team communicates their activity or progress.
• Training for everyone in the organization, particularly the stakeholders, is important. One hands-on approach is to organize workshops designed to teach agile techniques for non-technical colleagues.
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