How should a Scrum Master communicate with a Product Owner?
Communicating honestly and openly is the best way for a Scrum Master to get the cooperation of a Product Owner. Both must serve as servant leaders without being authoritative, and each depends upon the other working reciprocally for a Scrum Team’s success (e.g. accomplishing a Sprint’s Goal). They are allies with respect to coaching the organization to become, and remain, agile.
A Product Owner is responsible for providing prompt feedback on product matters, for clarifying goals, and for ensuring that the entire product delivery team14 understands the product vision.
A Scrum Master, in return, supports the Product Owner in building a high-value, actionable Product Backlog, and to this end must facilitate effective collaboration between the Product Owner and the Scrum Team.
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