What do you do if your sales department often sells new features to close deals without talking to you first?
Usually, this kind of sales behaviour is supported by the management in pursuit of meeting sales targets. It reflects a non-agile, opportunistic mindset that values instant gratification—more sales—over a sustainable product development strategy.
To change this mindset, I will reach out to the sales department and offer them support on the sales process’s technical side as early as possible. However, given the sales team’s usual incentives, a real change will only happen if the management buys-in to agile product development principles. These might include an adaptation of the remuneration scheme for sales.
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